Frequently Asked Questions

Questions about ordering, shipping, sourcing, and caring for your pieces.

  • Collections will be released the first Sunday of each month (when collection is ready) at 7pm EST.

    Collections will be posted on our instagram stories and available for purchase through our website.

  • Our Handcrafted items are OOAK pieces made by The UMI Collective owner, Jennifer.

    Our Curated Vintage items are sourced from local estate sales, flea markets, yard sales, and antique shops.

  • We do! To avoid shipping fees, we can accommodate local pickup. This option will be available to when purchasing online.

  • All jewelry by The UMI Collective is crafted using solid brass, bronze, or copper—metals chosen for their ability to age beautifully and develop a natural patina over time. To preserve your piece, avoid excess oils and lotions and store it in a cool, dry place. For a brighter finish, gently polish with a jewelry cloth or clean using a mixture of lemon juice and baking soda.

  • We currently ship within the contiguous United States. A flat shipping rate is applied at checkout to keep things simple.

    Orders over $75 ship free within the U.S.

    Orders typically ship within 2–3 business days, and each piece is carefully packaged to ensure it arrives safely.

  • We currently do not accept returns or exchanges. All sales are final.

    In the event an item arrives damaged, please let us know. We will need photos of the item and packaging, and will file a claim. You will receive a full refund.

    Please also note, our jewelry is handcrafted and delicate. Please treat with care.

  • Many pieces in the UMI Collective are vintage or antique and may show gentle signs of age and use. These small imperfections are part of the charm and history of each piece. We do our best to photograph and describe items accurately so you know exactly what you’re receiving.